The Problem · The Solution
Patients ask everywhere. Your team can't be everywhere.
Calls come in after hours. Web visitors want instant answers. Texts pile up while the front desk is on a consult. HHub's AI handles the overflow — consistently, accurately, and 24/7.
What's broken
Missed calls become lost patients Your phones ring after 5 PM, on weekends, during lunch. Most callers who hit voicemail never call back — they dial the next practice on Google.
How HHub's AI fixes it
Every missed call gets a response The AI follows up with a text or voice callback the moment a call goes unanswered. You choose which — and when. Turn it on for after-hours only, or let it handle overflow during the day.
Same Day · The Difference
What you're dealing with today — and what changes.
Your team answers the same question 50 times a day. "Do you accept MetLife?" "What's your Invisalign pricing?" "Are you open Saturday?" — your front desk repeats the same answers all day instead of helping real patients in the chair.
A widget on your site that answers 24/7. HHub installs a chat widget on your WordPress site trained on your practice's specifics — insurances accepted, hours, pricing, services. It answers instantly and captures new leads while your team focuses on patients.
Inconsistent answers across channels. Your website says one thing. Your voicemail greeting says another. Staff gives a third answer when someone calls. Patients get confused — and your credibility takes the hit.
One source of truth, every channel. Voice, text, and chat all draw from the same knowledge base — the documents and FAQs you upload. Update your insurance list once, and all three channels update together. No more drift.
"Someone will call you back" is where leads die. Most AI chatbots end conversations with "a team member will reach out." By the time someone does, the patient has moved on. The AI never closed the loop.
The AI books the appointment itself. When a patient asks about availability, the AI shows real open slots — pulled from your PMS if connected, or from your HHub calendar — and books the appointment live. No callback required.
One AI. Three channels. Every patient question answered — and every appointment booked.
One Platform Multiple Approaches
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Four Ways the AI Shows Up
One brain, three channels, and the knowledge to book the appointment.
- Missed-Call Recovery
- Web Chat Widget
- Real-Time Booking
- Your Practice's Knowledge Base
No missed call goes unanswered. Text or voice — your call.
- Responds to every missed call, automatically
- Choose SMS or voice — per practice, not per call
- On/off by time of day — after-hours, weekends, lunch breaks
- Answers common questions (hours, insurance, services)
- Books appointments live if the caller wants one
- Escalates to your team if the situation needs a human
A chat widget on your WordPress site — type or talk, the AI responds.
- WordPress plugin — we install it for you
- Type a question or record a voice message
- Trained on your uploaded documents and FAQs
- Filters existing patients into a callback request
- Captures new leads with full conversation
- Shows real appointment availability live
The AI doesn't promise a callback. It books the appointment.
- AI pulls from your PMS calendar if connected (Ortho2, Cloud 9)
- Uses HHub's built-in calendar if no PMS integration
- Shows real open slots — not "we'll call you"
- Books the appointment in-channel (voice/chat/text)
- Sends confirmation + reminders automatically
- Flags conflicts or special cases to your team
Upload your documents. The AI learns your practice.
- Upload documents, FAQs, insurance lists, pricing
- AI learns your exact practice specifics
- Update once — voice, text, and chat all update together
- Add new docs anytime as policies change
- No scripting or prompt engineering required
- Your data stays yours — per-practice knowledge base
No missed call goes unanswered. Text or voice — your call.
- Responds to every missed call, automatically
- Choose SMS or voice — per practice, not per call
- On/off by time of day — after-hours, weekends, lunch breaks
- Answers common questions (hours, insurance, services)
- Books appointments live if the caller wants one
- Escalates to your team if the situation needs a human
A chat widget on your WordPress site — type or talk, the AI responds.
- WordPress plugin — we install it for you
- Type a question or record a voice message
- Trained on your uploaded documents and FAQs
- Filters existing patients into a callback request
- Captures new leads with full conversation
- Shows real appointment availability live
The AI doesn't promise a callback. It books the appointment.
- AI pulls from your PMS calendar if connected (Ortho2, Cloud 9)
- Uses HHub's built-in calendar if no PMS integration
- Shows real open slots — not "we'll call you"
- Books the appointment in-channel (voice/chat/text)
- Sends confirmation + reminders automatically
- Flags conflicts or special cases to your team
Upload your documents. The AI learns your practice.
- Upload documents, FAQs, insurance lists, pricing
- AI learns your exact practice specifics
- Update once — voice, text, and chat all update together
- Add new docs anytime as policies change
- No scripting or prompt engineering required
- Your data stays yours — per-practice knowledge base
One Brain, Not Three Chatbots
Most practices stitch three AIs together. We built one
Most dental tech vendors sell you an AI phone answerer from one company, a chat widget from another, and a text assistant from a third. Three separate systems. Three separate knowledge bases. Three different answers to the same question.
HHub’s AI is one brain drawing from one knowledge base. Update your insurance list once — voice callbacks, web chat, and text replies all know about it the same day. That’s the kind of consistency patients notice.
Better Together
The AI is the engine. Here's what it powers.
Leads & Scheduling
Every AI conversation feeds the inbox
Voice callbacks, web chats, and text threads all land in one unified inbox — scored, prioritized, and tied to the right team member.
Explore Leads and SchedulingTask Management
Every escalation becomes a tracked task
When the AI hands a patient off to your team, a task is created with the full conversation context — no lost threads.
Explore Task ManagementReferral Management
NFC referrals meet AI follow-up
Patients referred via HHub's NFC cards get the same AI-powered booking experience — consistent with your practice's voice.
Explore Referral Management
Hhub Benefits
This modern referral approach increases participation while making the process simple and convenient for everyone involved.
Make referrals easier than ever.
"Since day one, patients were able to find us on Google. To this day we're getting a 20:1 ROI from our website and branding."
20x
Increased our Business